Reservations and Renewals

Reservations

If the item you need is out on loan, you can reserve it. Items that are on our shelves cannot be reserved.

How do I reserve an item?

• You can go to the lending desk to ask for a reservation.
• You can reserve items using the online catalogue Bibsys Ask. Search up the item you want, and click [Order/Reserve]. Fill in your ID number and surname, and click [Submit Order/Reservation].

 What is my ID number?

Your ID number is printed at the back of your University College Student or Employee ID card, underneath the barcode, e.g. HVO0000210.

How will I be notified when I can collect the item?

Students will be notified by SMS or by e-mail, employees by e-mail only. The item must be collected within 5 days, or it will be replaced on the shelves or passed on to the next person on the waiting list.

Can I reserve an item to be collected on a particular date?

Unfortunately, that is not possible.

Renewals

Loans can be renewed as long as the items are not reserved by another patron.  

How do I renew a loan?

• You can go to the lending desk to ask for a renewal.
• You can go to the library catalogue Bibsys Ask. 
  Students must log on using Feide and enter their student username and password. 
  Employees can log on using either Feide or a Bibsys patron-ID and password
  Once logged on, select [My page] and click [Loan overview/renewal]. Listed here are your loans, reservations and inter-library loan requests.